Communication
Creating relationships and open lines of communication are strengths of Lincoln Industries. Building these relationships is straightforward when companies are similar in beliefs and their cultures align. We carefully select projects and customers, focusing on companies whose brand reputations in the market are second to none.
Communication at Lincoln Industries includes a wide-range of tools. Customer visits, phone calls and email are part of everyday business. Our customers always have access to technical seminars hosted by Lincoln Industries. They are invited to our company celebrations including our end of the year celebration, Night of Champions, or our monthly company Champions lunches. We contract Gallup for yearly customer satisfaction surveys and we are always open to facility tours. We also utilize this website, our company newsletter Catalyst, our annual report and various other mailings throughout the year to facilitate communication.To receive timely information on orders, customers can log in to our Work Order Management System called Customer LINC. Using secure log-in information, customers can attain the status of their orders at any time, day or night.